Operations Management Converts Resources into Goods and Services

question 170

True/False

Operations management converts resources into goods and services.

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Definitions:

EDI

Electronic Data Interchange, a standard for exchanging business information and documents between companies electronically.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Productivity

A measure of the efficiency of a person, machine, factory, or system in converting inputs into useful outputs.

Extranets

Networks that link business partners over the Internet by providing them access to certain areas of each other’s corporate intranets.