An Important Strategy in Operations Management Is Using Technology to Anticipate

question 272

True/False

An important strategy in operations management is using technology to anticipate customer needs. In the hotel industry, this is known as guest-recognition services.

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Definitions:

GABA

Gamma-Aminobutyric Acid, an inhibitory neurotransmitter in the brain that helps regulate neural activity.

Psychological Addiction

A form of addiction characterized by a perceived need to use a substance or engage in an activity to achieve a sense of satisfaction or to avoid discomfort, without the physiological dependence associated with substance abuse.

Caffeine

A stimulant compound found in coffee, tea, and various beverages and products, known for its effects on increasing alertness and decreasing fatigue.

Stimulant

A substance that raises levels of physiological or nervous activity in the body.