Jake Recently Invested in a Hottie Potatee Franchised Business That

question 57

Multiple Choice

Jake recently invested in a Hottie Potatee franchised business that serves potatoes with all the trimmings.The business needs lots of employees in order to operate effectively.He told you that if he calls the business once each day and tells the employees that he is on his way there,they will be on their best behavior.As he tells it,"It's okay if I really don't make it there,after all,I'm the owner and the business should be able to run without micromanagement." As a recent student of business ethics,you remind Jake that:

• A) he should post a code of ethics that stipulates how each employee should work and how each employee should treat the customers.
• B) he should create a survey for customers to respond to,and then he will always know if his employees are productive.
• C) employees usually take-on the behavior of their leaders.If integrity is not important to the owner,it may not be important to employees.
• D) "No good deed goes unpunisheD.
• " Even though he may think he is doing a good thing,his employees will not appreciate the fact that he is working very hard on his business,off-site.Their expectations are that he should be there,working side by side with them.

Understand the importance of leadership in motivating and guiding employees.

Recognize the value of lifelong learning and development in managerial effectiveness.

Understand the role of ethics and emotional intelligence in management.

Understand the key concepts and applications within the field of organizational behavior.

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Definitions:

Sampled

The process of selecting a subset of individuals or items from a larger population for the purpose of making inferences about the population.

Defective

Refers to a product, outcome, or element that fails to meet a specified standard of quality or performance.

Fair Coin

A fair coin is a term used in probability to describe a coin that has an equal chance of landing on heads or tails when flipped.

Probability Model

A mathematical representation of a random process, outlining the likelihood of various outcomes.