Ben Got a Phone Call from One of His Regular

question 160

Multiple Choice

Ben got a phone call from one of his regular customers asking if he had time to repair a couple of broken sprinkler heads on the customer's underground sprinkling system. Although it was already 6:00 p.m. and Ben had put in a full day of work, he turned his car around and headed for the customer's house. As a small business owner, Ben demonstrates:

• A) his need for additional cash flow.
• B) his ability to easily adapt and respond to his customer's needs.
• C) the fact that it is difficult to find employees willing to go the extra mile for a small business because benefits are nonexistent.
• D) that considering the fact that sprinkler heads are constantly breaking and need repair, his service is overpriced.

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Definitions:

Popular Culture

The set of practices, beliefs, and objects that are dominant or prevalent in a society at a given point in time.

Public Perceptions

The collective attitudes or beliefs held by the general public about issues, events, or figures.

Global Culture

A culture experienced worldwide that results from the exchange of ideas, meanings, and values around the globe, often brought about by advancements in communication and technology.

Folk Cultures

Traditional practices, customs, and ways of life passed down through generations within small, cohesive communities.