Ben Got a Phone Call from One of His Regular

question 223

Multiple Choice

Ben got a phone call from one of his regular customers asking if he had time to repair a couple of broken sprinkler heads on the customer's underground sprinkling system.Although it was already 6:00 p.m.and Ben had put in a full day of work,he turned his car around and headed for the customer's house.As a small business owner,Ben demonstrates:

• A) his need for additional cash flow.
• B) his ability to easily adapt and respond to his customer's needs.
• C) the fact that it is difficult to find employees willing to go the extra mile for a small business because benefits are non-existent.
• D) that considering the fact that sprinkler heads are constantly breaking and need repair,his service is overpriceD.

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Definitions:

Checkout Clerk

An employee who is responsible for handling the final processing of transactions at the checkout counter of a retail store, including customer payment and bagging of items.

Selling Expense

Expenses directly related to the selling of products or services, such as advertising, sales commissions, and promotional materials.

Period Cost

Expenses that are not directly tied to the production process and are expensed in the period in which they are incurred, such as selling and administrative expenses.

Cost Accounting Systems

The methods and techniques used to monitor, record, and analyze costs associated with the production of goods and services.