If Management and Union Officials Cannot Resolve a Grievance, A(n)

question 197

Multiple Choice

If management and union officials cannot resolve a grievance, a(n) ________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.

• A) confirmer
• B) counselor
• C) arbitrator
• D) mediator

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Definitions:

Accumulator

A storage structure for pressurized brake fluid in many ABS systems and the Powermaster brake booster system.

Refrigeration System

A system designed to remove heat from an enclosed space or from a substance for the purpose of lowering its temperature and/or maintaining it below ambient level.

Receiver/Dryer

A component in a vehicle's air conditioning system that removes moisture from the refrigerant and acts as a storage tank for the refrigerant when the system is not in use.

Passenger Compartment

The area of a vehicle designed to accommodate passengers, excluding the trunk or cargo space.