The ________ Is Based on Three Elements: (1) a Customer

question 100

Multiple Choice

The ________ is based on three elements: (1) a customer orientation, (2) a service orientation, and (3) a profit orientation.

• A) mercantile philosophy
• B) hierarchy of needs
• C) relationship approach to marketing
• D) marketing concept

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Definitions:

Self-Serve Kiosks

Automated interactive terminals where customers can conduct a variety of transactions or services independently, without direct service staff assistance.

MIS Department

Management Information Systems Department, responsible for overseeing the technology resources and systems within an organization to optimize business operations.

Technical Expertise

Specialized knowledge or skills in a specific field of technology, enabling an individual or organization to perform complex tasks efficiently.

IT Issues

Problems or challenges associated with information technology, including hardware malfunctions, software glitches, and security breaches.