After Completing His Sales Presentation, Jerald's Client Expressed Her Concerns

question 208

Multiple Choice

After completing his sales presentation, Jerald's client expressed her concerns and questioned some of the details of the sales proposal. An effective salesperson would:

• A) downplay these objections and push to close the sale as quickly as possible to avoid the endless questions that some customers ask.
• B) address her concerns and develop a better relationship.
• C) consider revising the presentation so that next time customer concerns and objections can be avoided.
• D) bring in the top executives of the company to close the sale.

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Definitions:

Uniform Commercial Code

A comprehensive set of laws governing commercial transactions in the United States, intended to harmonize the law among the states.

Sections

Distinct parts into which something is or may be divided or allocated.

Sales Contracts

Legal agreements that outline the terms and conditions under which goods or services are sold from a seller to a buyer.

Intellectual Property

Intangible property that is the product of one’s mind and not one’s hands.