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Mini-Case the Bank of Bramblewood Survived the Great Depression Through the the Dedication

question 30

Multiple Choice

Mini-Case
The Bank of Bramblewood survived the Great Depression through the dedication, hard work, and conservative practices of its first president, Red E. Kash. Indeed, Red's personal drive and business skills helped the Bank of Bramblewood thrive during his 50-year tenure as president. After his retirement his granddaughter, Patty, took a position with the bank. Patty inherited her grandfather's business skills and by 1994 she had risen to become the second member of the Kash family to head the bank.
Patty admits she owes a great deal to her grandfather's leadership and advice, but she also quickly points out that the banking industry has changed significantly since Red retired. Patty graduated from college with a degree in finance, and also holds several certifications with the American Institute of Banking. "What Granddad achieved during his era was truly remarkable," Patty points out. "But times have changed, and banking regulations and bank competitors have certainly changed. If we hope to prosper in this century we have to adjust to new competition, learn to work with new technologies, and take advantage of new opportunities. The Bank of Bramblewood has always operated for the benefit of our customers and we will continue to do so. But we must serve them more efficiently and creatively than in the past."
-During Red's time as head of the Bank of Bramblewood, the bank offered three services: time deposits, demand deposits, and home and business loans. Under Patty's leadership, the bank offers those same services, a variety of investment opportunities such as mutual funds and bonds, and ___________ through the Internet, which supports a number of services such as paying bills directly from customers' accounts, direct deposit, and transferring money.

Definitions:

Comprehensive Control

A broad and all-encompassing method of monitoring and managing an organization's operations, ensuring alignment with strategic goals.

Bureaucratic Control

A system of managing an organization through a hierarchical structure of standardized rules and procedures that govern behavior and decisions.

Progressive Discipline

A step-by-step approach used by organizations to address employee behavior or performance issues, escalating in severity if problems persist.

Incremental Discipline

A progressive disciplinary approach where consequences gradually intensify in response to repeated offenses or misconduct.