Give an Example of How Social Media Can Be Used

question 22

Essay

Give an example of how social media can be used to provide improved customer service.

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Definitions:

Axes

In psychology and psychiatry, it refers to the different dimensions of disorder or disability as classified in diagnostic systems like the DSM-IV, though newer editions have revised this framework.

DSM-IV-TR

The Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition, Text Revision; a guide used by clinicians to diagnose mental disorders.

DSM III

The third edition of the Diagnostic and Statistical Manual of Mental Disorders, a standardized classification of mental disorders used by mental health professionals in the U.S.

DSM II

The second edition of the Diagnostic and Statistical Manual of Mental Disorders, a publication for the classification of mental disorders.