Give an Example of How Social Media Can Be Used

question 22

Essay

Give an example of how social media can be used to provide improved customer service.

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Definitions:

Unintended Negligence

A situation where harm is caused not through deliberate action but due to a lack of attention or foresight.

Age Stratification

Social inequality between age cohorts.

Social Inequality

Disparate opportunities and rewards are allocated to various social statuses or positions within a community or society.

Age Cohorts

Groups of individuals who share similar ages and, therefore, likely experience similar societal events and cultural shifts at similar stages in life.