Studies Show That Dealing with Excessive and Unimportant E-Mail and Text

question 89

Multiple Choice

Studies show that dealing with excessive and unimportant e-mail and text messages in the workplace can lead to

• A)decreased employee conflict and stress.
• B)increased productivity.
• C)improved morale.
• D)synergy.
• E)increased employee conflict and stress.

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Definitions:

Reaction Formation

A defense mechanism where unacceptable impulses are transformed into their opposite, often in exaggerated form.

Behavioral Form

An observable expression or manifestation of an individual's behavior, often analyzed in psychological studies.

Rationalization

A defense mechanism whereby individuals justify or explain their behavior or feelings in a seemingly logical or rational way, often to avoid confronting the true motives or emotions underlying their behavior.

Intellectualization

A defense mechanism where a person engages in excessive abstract thinking to avoid dealing with emotional issues.