In the Context of Customer Relationship Management (CRM)applications,which Approach Is

question 81

Multiple Choice

In the context of customer relationship management (CRM) applications,which approach is chosen by organizations with an established IT infrastructure?

• A)Subscription-oriented CRM
• B)Cloud-based CRM
• C)Web-based CRM
• D)On-premises CRM

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Definitions:

Graphic Rating Scale

A method used in research and evaluation that involves scoring an item along a graphical line that represents a continuum of values.

Behavior Rating Scale

A tool used for assessing behaviors by rating them on a predetermined scale, often used in educational and psychological evaluations.

Aircraft Instrument Displays

The visual interfaces in an aircraft cockpit that provide pilots with information about flight conditions and navigation.

Human Factors Psychology

A field of psychology allied with I/O psychology that explores how people and machines interact and how machines and physical environments can be made safe and easy to use.