In a Customer Relationship Management (CRM)system, Marketing Strategies Focus On

question 22

Multiple Choice

In a customer relationship management (CRM) system, marketing strategies focus on:

• A)long-term relationships with customers.
• B)transactions with customers.
• C)organizing contacts with business partners.
• D)abiding government regulations.

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Definitions:

Interest Rate

The percentage at which interest is charged or paid on borrowed or saved money, often reflecting the cost of borrowing or the reward for saving.

Continuous Future

Refers to actions or events that are expected to continue over a period of time in the future.

Price/Earnings Ratio

A measure used in finance that compares the current price of a company's stock to its per-share earnings, indicating the market's expectations of the company's future earnings growth.