Examlex
In the context of customer relationship management (CRM)applications, describe eCRM.
Continuous Measurement
A method of data collection that records the variability and full range of quantitative data points across a continuum.
Product Performance
An evaluation of how well a product meets specified criteria, fulfills its intended purpose, and satisfies customer expectations.
Control Limits
Statistical boundaries in process control that indicate the acceptable range of variation for a process to be considered in control.
R-chart
A type of control chart used in statistical quality control to monitor the range of variability within a sample.
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