The Average Length of Time That a Customer Waits in Line

question 6

Multiple Choice

The average length of time that a customer waits in line for service is where y is the average arrival rate, written as the number of customers per unit of time, and x is the average service rate, written in the same units.Evaluate Note: x
And y are given as the number of customers per hour.

• A)7 min
• B)5 min
• C)3 min
• D)4 min
• E)6 min

Comprehend the significance of product mix and merchandise lines in retail.

Recognize the different levels of service provided by retailers.

Gain knowledge about energy conservation measures in retail establishments.

Understand the benefits and characteristics of retail corporate chains to consumers.

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Definitions:

Bureaucratic Organisation

An organization structured on formal procedures, hierarchy, and a clear division of labor, which emphasizes control and standardization.

Max Weber

A German sociologist, philosopher, and political economist known for his theory on the structure of authority and his analysis of bureaucracy.

Performance Deficiencies

Situations where an individual's or organization's performance falls below an established standard or expectation.

Psychological Deficiency

A lack or shortage in psychological wellbeing, possibly related to cognitive, emotional, or social aspects of a person's life.