SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 143

Multiple Choice

SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1,the possible responses to the question "How much time do you use the Blu-ray player every week on the average?" are values from a

• A)discrete numerical variable.
• B)continuous numerical variable.
• C)categorical variable.
• D)table of random numbers.

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Definitions:

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Emotional Response

A complex psychological and physiological reaction to a perceived event, situation, or stimulus, characterized by subjective feelings, changes in bodily state, and expressions.

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