The Manager of the Customer Service Division of a Major

question 78

Multiple Choice

The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.Which of the following will be a good frame for drawing a sample?

• A)Telephone directory.
• B)Voting registry.
• C)The list of customers who returned the registration card.
• D)A list of potential customers purchased from a database marketing company.

Analyze scenarios to calculate consumer surplus before and after tax imposition.

Recognize the difference between tax avoidance and tax evasion.

Understand the concept of value-added tax (VAT) and its application.

Analyze the impact of taxes on market transactions and the economic decision-making of individuals.

---

Definitions:

Target Audience

The specific group of consumers or individuals to whom a particular advertisement, campaign, or piece of content is directed.

Strategic Plan

A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.

Conduct Research

The systematic investigation into and study of materials, sources, or subjects in order to establish facts and reach new conclusions.

Implementation

The process of putting plans, policies, or strategies into action to achieve predetermined goals.