SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 28

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6, _____% of the samples are likely to have less than 37.5% who take advantage of online customer service.

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Definitions:

Purchasing Power

The ability of an individual or group to buy goods or services, often relative to the amount of money they have.

Deflation

A decrease in the general price level of goods and services, often indicating reduced consumer demand or increased supply.

International Trade Agreements

Treaties between two or more nations that outline the rules and regulations for trade between them, facilitating smoother and increased trade.

Monetary Unions

Monetary unions are agreements between two or more states to share a common currency and monetary policy, aimed at facilitating economic stability and integration, such as the European Monetary Union.