SCENARIO 11-1 an Airline Wants to Select a Computer Software Package for Package

question 206

Multiple Choice

SCENARIO 11-1
An airline wants to select a computer software package for its reservation system.Four software packages (1,2,3,and 4) are commercially available.The airline will choose the package that bumps as few passengers as possible during a month.An experiment is set up in which each package is used to make reservations for 5 randomly selected weeks.(A total of 20 weeks was included in the experiment. ) The number of passengers bumped each week is obtained,which gives rise to the following Excel output:

-Referring to Scenario 11-1,at a significance level of 1%,

• A)there is insufficient evidence to conclude that the mean number of customers bumped by the 4 packages are not all the same.
• B)there is insufficient evidence to conclude that the mean number of customers bumped by the 4 packages are all the same.
• C)there is sufficient evidence to conclude that the mean number of customers bumped by the 4 packages are not all the same.
• D)there is sufficient evidence to conclude that the mean number of customers bumped by the 4 packages are all the same.

Appreciate the significance of truthfulness in advertising and the requirement for ad substantiation.

Know the legal distinctions between puffery and deceptive advertising.

Understand the international aspects and variations in consumer protection laws.

Recognize the rights of consumers under specific acts like the Equal Credit Opportunity Act and the Truth in Lending Act.

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Definitions:

Employee Turnover

The rate at which employees leave a company and are replaced by new employees over a specific period.

Automation

The use of machinery and technology to perform tasks without human intervention, often to improve efficiency and productivity.

Child Labor

The employment of children in any work that deprives them of their childhood, interferes with their ability to attend school, and is mentally, physically, socially, or morally harmful.

Hazardous Occupations

Jobs or professions that inherently involve significant risks to the safety, health, or well-being of the workers.