One Reason Customers Do Not Care About the Quality of Their

question 83

Multiple Choice

One reason customers do not care about the quality of their bank's assets is:

• A) most people cannot distinguish an asset from a liability.
• B) the quality of a bank's assets changes almost daily.
• C) they assume the bank only has high quality assets.
• D) with deposit insurance, there isn't any real reason to care; their deposits are protected even if the bank fails.

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Definitions:

Controlled

Controlled, in a general context, refers to something being directed or managed according to certain standards, rules, or systems.

ERG Theory

A three-level hierarchical need theory of motivation (existence, relatedness, growth) that allows for movement up and down the hierarchy.

Alderfer

Psychologist Clayton Alderfer developed the ERG theory, which outlines three core needs: Existence, Relatedness, and Growth, as motivation drivers.

Maslow

Refers to Abraham Maslow, an American psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority.