Examlex
Refer to the diagram, which relates to Firm X. Which of the following would illustrate process innovation by X?
Emotional Intelligence
The aptitude to perceive, regulate, and communicate ones emotions, and to engage in interpersonal dealings in a sensible and empathetic way.
Set Of Abilities
A collection of skills and competencies that an individual possesses, which can be applied to perform tasks or solve problems efficiently.
Cognitive Dissonance
describes the psychological discomfort experienced when holding two or more conflicting beliefs, values, or attitudes, leading to a motivation to reduce the dissonance by changing beliefs or behaviors.
Emotional Intelligence
The ability to recognize, understand, and manage one’s own emotions and the emotions of others.
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