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question 148

Multiple Choice

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Recognize best practices in referencing competition and developing effective comparisons in sales presentations.
Grasp the core principles of professional selling and their importance in building a true relationship between buyer and seller.
Understand different selling techniques and identify examples of each.
Recognize the structure and effectiveness of logical reasoning in sales.

Definitions:

Social Norms

Behavioral expectations within a society or group, guiding members on what behaviors are considered appropriate and acceptable.

Mirror-image Perceptions

A concept wherein opposing parties see each other in the same way, each side considering itself the victim and viewing the other's actions as hostile.

Hard-headed

Unwilling to change or be persuaded; stubborn.

Fighting

The act of engaging in physical conflict or combat between individuals or groups, often used as a means of resolving disputes or aggression.

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