Subtract. --

question 79

Multiple Choice

Subtract.
--

• A) 10.41
• B) 10.3
• C) 10.31
• D) 11.31

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Definitions:

Contingency Approach

A theory suggesting that the best way to manage an organization depends on the circumstances, highlighting the need for flexibility in management practices.

Bureaucratic Management

An organizational management style that emphasizes a structured hierarchy, strict procedures, and a clear division of labor to achieve efficiency.

Total Quality Management

A comprehensive approach focused on continuously improving processes, products, and services by integrating all organizational functions toward achieving customer satisfaction.

Theory X and Y

A concept describing two contrasting models of workforce motivation developed by Douglas McGregor; Theory X assumes that employees are naturally unmotivated and dislike work, while Theory Y assumes that employees are self-motivated and thrive on responsibility.