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The capital asset pricing model
Customer Service
The support offered by a company to its customers before, during, and after a purchase to ensure satisfaction and manage inquiries or complaints.
Logistics Cost Factors
Various expenses related to the transportation, warehousing, and handling of goods within a supply chain.
Customer Service Factors
Elements that influence the quality of support and service provided to customers.
Dependability
The quality of being trustworthy and reliable, often used in reference to products, services, or performance.
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