COGNITIVE ASSESSMENT Which of the Following Manages Information About Customers

question 43

Multiple Choice

COGNITIVE ASSESSMENT Which of the following manages information about customers, past purchases, interests, and the day-to-day interactions, such as phone calls, email messages, web communications, and instant messaging sessions?

• A) SFA
• B) MRP
• C) CAM
• D) CRM

Differentiate between positive and normative economic analysis.

Identify the structure and function of various layers of the epidermis.

Understand the factors influencing skin color and conditions affecting it.

Recognize the role of melanin in skin health and the conditions related to its production.

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Definitions:

Crossed Claisen Condensation

A reaction between different esters or an ester and a carbonyl compound under basic conditions to form a β-keto ester or a β-diketone.

Methyl Benzoate

A compound consisting of a methoxy group (-OCH3) attached to a benzene ring substituting a hydrogen atom.

Cyclohexanone

A ketone with a six-membered ring structure, used as an important solvent and in the synthesis of nylon and other polymers.

Sodium Ethoxide

An organic compound and strong base, formulated as C2H5ONa, used in organic synthesis, particularly for the deprotonation of weaker acids.