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COGNITIVE ASSESSMENT When a product you purchase promises Web-based Help, what will be true about this feature?
Direct
A straightforward or explicit way of communication or action without any intermediary steps.
Audience's Level
The general knowledge, experience, or expertise that an audience possesses, influencing how information should be communicated to them.
Biases
Prejudices or predispositions toward one thing, person, or group compared to another, often in an unfair way.
Supporting Information
Additional data or documentation that provides context, background, or further detail to the main points or arguments presented.
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