COGNITIVE ASSESSMENT What Is the Policy of Most Companies When

question 156

Multiple Choice

COGNITIVE ASSESSMENT What is the policy of most companies when dealing with text messages between customers and employees?

• A) They encourage it because of the immediacy of the communication.
• B) They restrict the use of text messages with business partners or customers.
• C) They say you should feel free to use text messaging with customers unless you determine the message is not of a sensitive nature.
• D) They say text messaging always is an inappropriate way in which to communicate with customers or business partners.

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Definitions:

Cones

Photoreceptor cells in the retina of the eye responsible for color vision and functioning best in relatively bright light.

Dim Light

A level of illumination that is lower than what is considered bright, often creating a subdued or intimate atmosphere.

Human Retina

The light-sensitive layer at the back of the eye that contains cells (rods and cones) which convert light into neural signals for vision.

Wavelength

The distance between successive peaks of a wave, often used to describe the physical property of light, sound, and other waves.