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COGNITIVE ASSESSMENT When you examine a computer chip under a microscope, what will you see?
Indirect Approach
This strategy in communication entails providing background information and supporting details before presenting the main point.
Negative Message
Communication that delivers bad news or delivers information likely to disappoint or upset the recipient.
Obscure Bad News
Strategically minimizing the visibility or understanding of negative information or developments.
Sincere Apology
An authentic expression of regret for an action or mistake, highlighting genuine remorse and intention to rectify the situation.
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