COGNITIVE ASSESSMENT Restaurants and Hotels Routinely Use Computers for a Variety

question 79

Multiple Choice

COGNITIVE ASSESSMENT Restaurants and hotels routinely use computers for a variety of tasks. What is a major justification for these industries to use computers?

• A) It is easier for employees to perform their tasks.
• B) Their use often results in greater guest satisfaction, leading to increased sales.
• C) They provide an easy way for customers to document their likes and dislikes based upon their experiences.
• D) The use of computers allows restaurants and hotels to gather customer information that then can be used for further marketing and sales to the customer.

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Definitions:

Scope

The extent of the area or subject matter that something deals with or to which it is relevant.

Direct Approach

A straightforward method of communication or action where the main point is presented at the beginning.

Conclusions

Final statements or judgments derived from the analysis or consideration of information or evidence.

Recommendations

Advice or suggestions aimed at aiding decision-making processes.