Which of the Following Kinds of Software Tracks Leads and Inquiries

question 152

Multiple Choice

Which of the following kinds of software tracks leads and inquiries from customers, stores a history of all correspondence and sales to a customer, and allows for tracking of outstanding issues with customers?

• A) CIM
• B) CAD
• C) CRM
• D) CAE

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Definitions:

Stock Shares

Units of ownership interest in a corporation or financial asset, representing a portion of the company's equity.

Endowment Effect

Refers to the phenomenon where people ascribe more value to things merely because they own them.

Ultimatum Game

A game in experimental economics where two players decide on how to divide a sum of money; one proposes the split, and the other can accept or reject it.

Behavioral Economists

Researchers who study the effects of psychological, cognitive, emotional, cultural, and social factors on the economic decisions of individuals and institutions.