Which of the Following (A Job in the Training Area

question 21

Multiple Choice

Which of the following (a job in the training area of an IT department) answers hardware, software, and networking questions in person, over the telephone, and/or in a chat room?

• A) Help desk specialist
• B) Networking manager
• C) Chat room manager
• D) VoIP analyst

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Definitions:

Language

A system of communication using sounds or symbols that enables us to express our feelings, thoughts, ideas, and experiences.

Gesture

A movement of part of the body, especially a hand or the head, to express an idea or meaning.

Object Permanence

The understanding that objects continue to exist even when they cannot be observed or heard directly, a critical cognitive development milestone in infants.

Cognitive Theorists

Scholars and researchers who study mental processes such as perception, memory, decision-making, and problem-solving.