Examlex
Which of the following does NOT belong with all the others?
Total Quality Management
A management approach centered on continuous improvement, focusing on quality in all organizational processes to meet or exceed customer expectations.
TQM Programs
Total Quality Management programs are comprehensive systems in organizations aimed at improving performance and achieving long-term success through customer satisfaction.
OD
Short for Organizational Development, a field of research, theory, and practice dedicated to expanding the knowledge and effectiveness of people to accomplish more successful organizational change and performance.
Blue-Collar Workers
Refers to employees performing manual labor, often in industries like manufacturing, construction, and maintenance.
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