Case-Based Critical Thinking Questions Case 19-1 Leon Made a Presentation

question 21

Multiple Choice

Case-Based Critical Thinking Questions Case 19-1 Leon made a presentation about netiquette. His presentation was followed by a very useful discussion. Answer the following questions that the audience asked him. Which of the following is among the most important rules of netiquette?

• A) Distinguish between business and personal
• B) Proofread messages before you send them
• C) Respond promptly
• D) All of the above

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Definitions:

Standard Deviation

A statistical measure that quantifies the amount of variation or dispersion of a set of data values from their mean.

Preventive Maintenance

Scheduled maintenance activities conducted on equipment before faults occur in order to prevent breakdowns and minimize downtime.

Redundancy

The use of components in parallel to raise reliability.

Infant Mortality

Infant mortality is the statistical measure of the number of deaths of infants under one year old per 1,000 live births.