Which Is a Violation of Confidential Information

question 18

Multiple Choice

Which is a violation of confidential information?

• A) forwarding Lucien's e-mail to Louise without Lucien's permission
• B) mentioning a coworker's age, which you know from personnel records, in a friendly conversation
• C) placing a note that contains personal information in an office mailbox
• D) All of the above

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Definitions:

Active Listening

A communication technique involving giving full attention to the speaker, understanding their message, and providing appropriate feedback.

Processing

The series of actions or steps taken in order to achieve a particular end, often relating to the handling or management of information or materials.

Active Listening

The practice of paying full attention to the speaker, understanding their message, and responding thoughtfully.

Informal Network Lines

The unofficial and usually invisible lines of communication that exist within an organization, based on personal relationships rather than organizational charts or structures.