When Ending a Call, You Should

question 9

Multiple Choice

When ending a call, you should

• A) promise your supervisor will call the caller back.
• B) hang up first.
• C) thank the caller when appropriate.
• D) All of the above

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Definitions:

Decentralised Communication Network

Allows all members to communicate directly with one another.

Interacting Groups

Collections of individuals who communicate and work together, influencing each other’s behavior and outcomes through their interactions.

Decentralised Communication Network

involves a system where communication flows in a less hierarchical manner, empowering individuals at all levels to engage and exchange information freely.

Restricted Communication Network

A communication network where information flow is limited by certain rules, protocols, or structures, often for security or efficiency reasons.