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What is a meritocracy? How does a color-blind perspective buttress the deeply held belief that America is a meritocracy? Why do you think Gallagher uses "OPPORTUNITY HAS NO COLOR" as one of his subtitles within this article?
Exponential Service Times
A statistical concept used in queueing theory where the times between arrivals of service requests follow an exponential probability distribution.
Arrival Rate
The frequency at which units, entities, or events arrive or occur over a specified period, often assessed in queuing theory and logistics.
Service Rate
The speed at which a service provider can deliver its service to customers.
Waiting Line
Refers to the process where customers or items wait in line for service or processing, commonly studied to improve efficiency in operations management.
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