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Case-Based Critical Thinking Questions Case 9-2 Fernando has been having problems with his computer. He takes it to his local computer repair shop to be checked and finds out that his computer has a number of malware that he was not even aware of. The technician also found a ____ on the computer, which is designed to find sensitive information about the user located on the PC and then send it to the malware creator. The technician explains that this type of malware cannot replicate itself.
Firm-Specific Human Capital
Skills, knowledge, and abilities that an employee acquires through training and experience that are valuable to a specific firm.
Tacit Knowledge
Knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it, often gained through personal experience.
Civilian Conservation Corps
A public work relief program in the United States during the Great Depression that provided unskilled manual labor jobs related to the conservation and development of natural resources.
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