Case-Based Critical Thinking Questions Case 1 Hannah Has Been Hired

question 130

Multiple Choice

Case-Based Critical Thinking Questions Case 1 Hannah has been hired as a graphics consultant to help out a company that is struggling with PowerPoint 2010. They are looking for ways to improve their graphics but maintain a professional appearance to their slide show. Hannah looks at the first slide, which shows three bulleted words: Phase 1, Phase 2, and Phase 3. She decides that she can keep this same information but make it more interesting by ____.

• A) changing the font size
• B) converting the bulleted text into a SmartArt graphic
• C) adding more detail by writing subbullets
• D) changing the theme colors of the presentation

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Definitions:

Assumptive Closing

A sales technique where the salesperson assumes that the deal has already been made and talks about the next steps, encouraging the customer to agree.

Alternative-Choice

A technique in decision making or sales that narrows options to two possibilities, pushing for a commitment.

Flexible Goggles

Eyewear designed with adaptable and bendable materials, commonly used for protective purposes in sports or industrial settings.

Assumptive Close

A closing technique where the salesperson assumes that the prospect has already decided to buy and moves forward with the next steps as if the decision has been made.