When Composing E-Mail Messages It Is Not Appropriate to Use

question 142

Multiple Choice

When composing e-mail messages it is not appropriate to use all capital letters because this is the e-mail equivalent of ____.

• A) Laughing
• B) Shouting
• C) Sarcasm
• D) Whispering

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Definitions:

Telecommunications Company

A business that provides services for telecommunication – the exchange of information over significant distances through electronic means.

ISP

Internet Service Provider; a company that provides customers with Internet access.

Internet Access

The ability of individuals or organizations to connect to the Internet using computers, phones, or other devices.

Cable Modem

A device that connects a computer to the Internet via the same infrastructure used for cable television, allowing for broadband internet access.