Shizuka Is Asked to Print Letters to Send to All

question 44

Short Answer

Shizuka is asked to print letters to send to all the employees in her company's sales department to let them know of some recent changes in the department. She has already written the letter, and now she will use her Outlook contacts list to create the mail merge. Shizuka's Outlook contacts list includes all the employees in the company, but she only wants to send letters to employees in the sales department. How can she modify the recipients list to only include employees in the sales department?

---

Definitions:

Perceptive Consumer

A consumer skilled at noticing and understanding things that are not obvious to others, particularly in relation to products and services.

Professional Image

The perception or impression of an individual or organization as seen by the public or professional peers, often cultivated through behavior, attire, and communication.

Information-Age Workers

Employees whose roles are primarily focused on the creation, processing, and management of information, characteristic of the digital era.

Persuasion

The act or process of influencing someone's beliefs, attitudes, or actions through argument, reasoning, or appeal to emotion.