Examlex
The type of chart shown in the acsampanying figure is a(n) ____________________ chart.
Surface Acting
An emotional labor strategy where individuals feign or suppress genuine feelings to meet certain job or social expectations.
Display Rules
Cultural norms that dictate how emotions should be expressed, managing the appearance and suppression of emotions in social settings.
Emotion Work
Effort expended to manage one's own emotions or the emotions of others to meet the emotional requirements of a job or social role.
Relative Importance
The degree of significance or emphasis given to something in relation to other factors or items in a specific context.
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