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If you receive an email message sent to a santact group, you can add the santact group to Microsoft Outlook by right-clicking the name of the santact group in the To or Cc box, and then selecting ____________________.
Self-Serving Bias
A common tendency to attribute one's successes to personal qualities and failures to external factors.
Attribution
The act of explaining the causes of behaviors or events, often associating them with personal traits or external situations.
Self-Monitors
Individuals who observe and regulate their behavior in social situations to fit the norms or expectations.
Feelings
Emotional states or reactions that are subjectively experienced as a response to situations or thoughts.
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