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The ____________________ feature can be used to format and enter text, graphics, and other items.
Service Quality
The perception of the degree to which a service meets or exceeds customer expectations.
Body Language
Non-verbal communication through gestures, expressions, and bodily movements.
Sales Process
A series of steps taken by a company or sales representative to engage potential buyers and effectively convert them into customers.
Buyer's Readiness
The stages a potential customer goes through before deciding to purchase a product, including awareness, interest, desire, and action.
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