If Your Computer Is Connected to the Internet,the Contents of the Help

question 46

Multiple Choice

If your computer is connected to the Internet,the contents of the Help page reflect both the ____ installed on the computer and material from Microsoft's website.

• A) anti-virus software
• B) apps
• C) reference folders
• D) local help files

Recognize the appropriate use of apologies in negative-news messages.

Distinguish between direct and indirect strategies for refusing requests or claims.

Understand how to maintain future relations or business after delivering bad news.

Apply positive wording in the construction of messages.

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Definitions:

Consumer Sovereignty

The theory that consumer preferences and choices dictate the production of goods and services in an economy.

Resource Costs

The expenses incurred in acquiring the natural, human, and capital resources needed to produce goods or services.

Private Producer

An individual or company that produces goods or services in a market economy without direct government intervention.

Market Economy

An economic system where prices and production are determined by unrestricted competition between privately owned businesses.