Critical Thinking Questions Case 3-1 Your Friend Julian Is Applying

question 153

Multiple Choice

Critical Thinking Questions Case 3-1 Your friend Julian is applying for his first job and is looking to produce a cover letter that is letter-perfect in its presentation, not to mention its content. Knowing that you are a recently successful job seeker, he comes to you for advice on the preparation of the letter. Julian wants to get the letter off to a good start. He has designed a personal letterhead with his name at the very top. What is the first thing he should put immediately below the letterhead, and how far below the letterhead should it appear?

• A) date line, two to six lines below
• B) inside address, three to eight lines below
• C) salutation, two to four lines below
• D) messages, two lines below

Apply techniques for deemphasizing bad news within a message.

Understand the role of an apology and how to integrate it properly in negative messages.

Identify strategies for establishing common ground with the audience in negative messages.

Recognize the importance of providing reasons and explanations in a respectful and understanding manner.

---

Definitions:

Go Round

A term that can refer to a process or action happening again in a cyclical manner.

Interaction Patterns

Recurring ways in which individuals interact and communicate with each other in a particular context.

Status

The relative social, professional, or other standing of someone or something within a society or group.

Group Culture

The shared values, norms, practices, and behaviors that characterize a specific group, influencing how its members interact and work together.