You Can Use Your Own Creative Skills to Design and Compose

question 56

True/False

You can use your own creative skills to design and compose business documents.

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Definitions:

Maintaining Goodwill

The effort to preserve or enhance positive relationships and reputation with others, often through ethical behavior and communication.

Buffers

Statements or elements in communication that soften the impact of a message, often used to prepare the recipient for bad news or criticism.

Apologize

Expressing regret or sorrow for having wronged someone, often as a way to repair a relationship.

Negative Messages

Communications that deliver unfavorable, disappointing, or unwanted news to the recipient.