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-ethical dualism
Inseparability
A characteristic of services indicating that they are produced and consumed at the same time, making the separation of production and consumption impossible.
Innovation
The act of introducing something new or significantly improved, such as a product, service, process, or method, enhancing its value or functionality.
Car Wash
A service establishment dedicated to cleaning the exterior and, often, the interior of motor vehicles through manual or automated processes.
Service
Activities or benefits provided by a company to its customers, aiming to satisfy their needs and create value.
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