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Miles purchased a lawnmower with an attached warning that said,"The manufacturer is not responsible in the case of an injury caused by the lawnmower." If Miles is injured because of a defect in the mower and sues the lawnmower manufacturer,he will most likely
Customer Needs
The essential wants and requirements that consumers seek to fulfill with the purchase of goods and services.
Product Quality
The characteristics of a product that determine its ability to meet stated or implied needs and expectations of the user, typically including durability, reliability, and performance.
New-product Development
The process of bringing a new product or service to the market, involving stages such as ideation, design, development, and commercialization.
Cross-functional Teams
Teams made up of individuals from diverse departments or fields of specialty, collaborating to achieve a shared objective.
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