Ordinary Engine Noise, Known as Background Noise, Can Be Used

question 11

Multiple Choice

Ordinary engine noise, known as background noise, can be used to allow the PCM to detect some circuit faults. The sensor used to detect the engine noise is the:

• A)TPS
• B)KS
• C)MAP sensor
• D)ECT sensor

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Definitions:

Customer's Point

The perspective or standpoints of a customer on a particular issue, product, or experience, reflecting their needs, preferences, or expectations.

Assumptive Close

A sales technique in which the salesperson assumes that the customer has already decided to purchase and moves forward with steps to complete the sale.

Prospect

A qualified person or organization that has the potential to buy a salesperson’s good or service.

Alternative-Choice Close

A sales technique where the salesperson presents multiple options to the prospect, assuming a sale in any case rather than asking for a yes or no answer.